Terms and Conditions related to using the website

Last updated: November 2013

1. INTRODUCTION

Please read these terms and conditions carefully before using this Website operated by Malti Trading Limited (Company Number: 7407900 and VAT Number: 101094567) having our registered office at 25, Artemis Court, Homer Drive, London, E14 3UH, UK and it's associated companies. By accessing or using our Website, you agree to be legally bound by these terms and conditions as they may be modified and posted on our Website from time to time.

If you have any queries on how to use this site, please phone +44 (0) 20 8144 5610 (Lines open Monday to Friday from 9:00 - 18:00). You can also email us with a brief outline of your problem on contact@strandofsilk.com. Details of procedures, products, services, prices, payment and delivery are displayed on our Website. If you choose to place an order, you will be given clear instructions on how to navigate our simple online order process and you will be required to provide us with your accurate personal details.

Please read our privacy policy section regarding your personal information. If you have a comment, concern or complaint about a product or service you have purchased from us, please contact us via email at contact@strandofsilk.com.

2. GENERAL

We reserve the right to change any services, product prices, product specifications and availability at any time. All prices and descriptions supersede all previous publications. If any errors are found in the prices displayed on the site, we reserve the right to withdraw the offer of sale.

All product descriptions are accurate to the extent of information made available to ourselves by our suppliers. Since our suppliers use very specialised fabrics, embroidery techniques and embellishments, there might be natural variations in the materials or even minor changes to the original specifications of the products.

Every effort is made to keep information regarding stock availability on the Website up to date; however, we do not guarantee that this is the case, or that stock will always be available.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.

This Website, any content contained herein and any contract brought into being as a result of usage of this Website are governed by and construed in accordance with law of the jurisdiction specified in the clause below and the parties to any such contract agree to submit to the exclusive jurisdiction of the courts as specified. All contracts are concluded in English. These terms and conditions do not affect your statutory rights.

3. DEFINITIONS

'Conditions' means these terms and conditions.

'We/us/our' means Malti Trading Limited and any associates or affiliates.

'Website' means the Website located at http://strandofsilk.com or any subsequent URL which may replace it or sit alongside it.

'United Kingdom' means England, Wales, Scotland, Northern Ireland and the Channel Islands.

'You/your' means a user of the Website.

'Working days' mean Monday to Friday (excluding public holidays in the United Kingdom).

4. ORDER PROCESS

Orders will only be accepted from persons over the age of 18. Orders may be accepted from persons resident outside the United Kingdom.

All orders are subject to acceptance and availability. If any goods ordered are not available, you will be notified by email and you will have the option either to wait until the item is available from stock or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time prior to acceptance. You shall be responsible for ensuring the accuracy of the details provided on the order form and we will not accept an order unless all details requested on the order form have been entered correctly.

You acknowledge that any automated acknowledgment of your order that you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website.

The conclusion of a contract between you and us will take place when we accept your order by (i) debiting your credit or debit card, or (ii) despatching goods to you/making goods available for download by you or commencing the services, whichever is the earlier.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Each item or service purchased is sold subject to additional specific terms and conditions relating to that item or service including, without limitation, terms and conditions concerning estimated delivery times and any warranties. Please ensure that you read such additional terms.

We are entitled to refuse any order placed by you and will not be required to provide an explanation.

5. DELIVERY

Goods will be delivered to you, the buyer, at the address provided by you on the order form. We can deliver to an address other than the billing address, but please note that extra documentation may be needed to comply with such orders. Any dates quoted for delivery of goods are approximate only and we shall not be liable for any delay in delivery of goods however caused. 

Most of our deliveries are required to be signed for by an adult aged 18 years or over on delivery. You will become the owner of goods you have ordered when they have been paid for and delivered to you. The title thereof shall be passed to you thereafter.

6. PAYMENT

All prices are inclusive of relevant taxes (unless specified otherwise on our delivery page) at the current rates and are correct at the time of entering the information onto the system. Prices quoted are for delivery (in the case of goods) and for performance (in the case of services) from the United Kingdom unless otherwise specified. Prices are in Pounds Sterling unless otherwise specified.

We reserve the right, by giving notice to you, the buyer, at any time before delivery or performance to increase the price of goods or services to reflect any increase in the cost to us, which is due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely event of there being such an increase in the price of goods or services you, the buyer, shall be entitled to cancel the order at any time before delivery or performance.

In the unlikely event that the price or description of an item or service has been incorrectly advertised, we will contact you by email, telephone or post to ask whether you wish to proceed with your order with the correct price or description. If you are not happy to proceed, or we are unable to obtain your instructions, we will cancel the order. Unless we have already despatched or commenced performance of your order, we will not be obliged to supply products or provide services at the incorrect price or based on an incorrect description.

By placing an order, you, the buyer, consent to payment being charged to your debit/credit card account or electronic payment account as provided on the order form. Payment can be made by any major credit or debit card or through an electronic payment account as explained on the order form. The payment will be debited and cleared from your account before the despatch of your goods or provision of the service to you. When you pay for your order by credit or debit card, we carry out checks or 'authorisations' with the card issuer for security reasons. Should any problems occur with the authorisation of your card, we will contact you with further details.

We will issue you with an electronic receipt to your email address once the goods have been despatched.

7. ELIGIBILITY

To be eligible to purchase goods or services on this Website and lawfully enter into and form contracts on this Website, you must:

If you are under 18, please ask an adult to contract on your behalf. By offering to purchase goods and services, you represent to us that you are 18 years of age or over and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

8. RETURNS AND SUBSTITUTIONS

8.1. RETURNS

If you are not happy with your purchase for any reason, you can return it to us and we will refund you with the amount you paid for that item. All we ask is that you inform us by email on contact@strandofsilk.com or post and return the product within 7 working days from the day after receipt. We will send you instructions for returns after you contact us. These conditions do not apply to custom made / made to measure products that are made after an order is placed on our site - these are clearly indicated on each product page.

You need to return the product to us at your expense in unused condition and in the original undamaged packaging for a full refund not including the original delivery charges. We recommend using an insured delivery service. Returns must be made within 7 working days of delivery.

You should allow up to 30 days from receipt by us of your returned goods for your refund to be processed. We will normally refund you using the same payment method that you used to purchase the goods. Original Postage and packaging charges or the ones incurred by you for returning your products will not be refunded. This does not affect your statutory rights.

8.2. DAMAGED OR FAULTY GOODS

We employ professional carriers for all our deliveries to customers. Nevertheless, you must examine goods on arrival before signing for it. We will refund the full purchase price of an item which is delivered in a damaged or faulty condition, provided adequate proof of the same has been provided. Alternatively, at your option, we will replace the item with the same or a similar product (subject to stock availability). If a product is damaged or faulty, please contact us at once and no later than 7 working days of receipt, or of the fault developing, and we will arrange a refund or replacement as you request.

All our products are required to be dry cleaned only. Owing to the detailed hand printing, hand embroidery and beading on the garments, it is advised that you only dry clean them. Any damage to the garments due to any other cleaning technique will not be our responsibility or liability.

Sometimes the product specifications from the manufacturer may change because of availability of material, embroidery materials or embellishments. In case the changes are substantially different from the advertised products, you can request a replacement and we will do our best to offer you a substitute of the same or better quality at the same price. If you are not happy with the replacement, you can return it in accordance with our returns policy as outlined above under paragraph 8.1. Please allow 30 days from receipt by us of your item for your refund to be processed or replacement item despatched.

We reserve the right to refuse to issue a refund/replacement item and to recover the cost of the returns delivery from you in the event that the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear. This does not affect your statutory rights.

9. INTELLECTUAL PROPERTY

The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the intellectual property rights in the material and content supplied as part of the Website shall remain with us or our licensors.

You may download or copy the content and other downloadable items displayed on the Website subject to the condition that the material may only be used for personal non-commercial purposes, provided adequate credit is given to us as the source. Copying or storing the contents of the Website for other than personal use is expressly prohibited.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.

You further acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

No licence is granted to you in these Conditions to use any trade mark of http://strandofsilk.com or its affiliated companies.

Goods and services sold by us may be subject to copyright, trade mark or other intellectual property rights in favour of third parties. We acknowledge those rights.

10. WEBSITE

We attempt to ensure that the information available on the Website at any time is accurate. However, we will not be held liable for any errors or omissions. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

Products, services, prices and offers are only valid at the time they are published on our Website. All images should be used only as a guide or representation of the item. All drawings, descriptive matter and specifications of goods and services on the Website are for the sole purpose of giving an approximate description of the goods and services. We may also change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts or all of the Website without notice or liability.

We reserve the right to:

10.1. modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

10.2. change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed.

10.3. You may not use the Website for any of the following purposes:

We reserve the right to refuse to post material on the Website or to remove material already posted on the Website.

11. LIABILITY AND INDEMNITY

Notwithstanding any other provision in the Conditions, nothing in these Conditions will affect or limit your statutory rights; or will exclude or limit our liability for death or personal injury resulting from our negligence.

The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.

We will use reasonable endeavours to verify the accuracy of any information on the Website but make no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the Website.

We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you, the buyer, for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of these Conditions by reason of any delay in performing, or any failure to perform, any of its obligations in relation to these Conditions, if the delay or failure was due to any cause beyond our reasonable control.

We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise for:

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your Personal Information with your authority. This clause does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

12. FORCE MAJEURE

We shall have no liability for delays or failures in delivery or performance resulting from force majeure, including but not limited to, war, demands or requests of Government authorities, strikes, shortages of labour, fuel, power, raw materials, late or defective performance or non-performance by suppliers, transportation disruptions, inability to ship or other causes, beyond our reasonable control.

13. REGISTRATION

You warrant that:

14. PRIVACY POLICY

In order to monitor and improve customer service, we sometimes record telephone calls. You can find full details of our Privacy Policy on the Website.

15. THIRD PARTY RIGHTS

Except for our affiliates, directors, employees or representatives, a person who is not a party to these Conditions has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

16. EXTERNAL LINKS

To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for:

17. OVERSEAS ORDERS

We can ship to countries not normally listed on our delivery page or on the checkout page subject to extra shipping or postage costs, as well as any additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. Please contact us on contact@strandofsilk.com with the details of what you would like to order and we will get back in touch with you about whether this is possible, and if so, the costs involved.

18. GOVERNING LAW AND JURISDICTION

The Website is controlled and operated in the United Kingdom. The Conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

 
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Privacy Policy

Protecting Your Personal Details on our Website

Last updated: November 2013

Malti Trading Limited (UK Company Registered Number 7407900), with registered offices at 25 Artemis Court, Homer Drive, London, E14 3UH, knows that you care how information about you is used and shared. We appreciate your trust in us to handle this responsibility carefully and sensibly. This notice describes our privacy policy and forms part of our website Terms and Conditions ("Website Terms"). By accepting our Website Terms or by visiting http://strandofsilk.com ("the Website") you are accepting and consenting to the practices described in this Privacy Policy.

The Website is brought to you by Malti Trading Limited and it's associated companies, including but not limited to Shimal Trading. Malti Trading Limited believes that it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and will not do. You should read this policy in conjunction with the Website Terms and Conditions.

When we first obtain Personal Data from you, or when you take a new service or indicate interest in / purchase a product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other products or services. You can normally do this by ticking a box on a contact form or at the time of creating an account. You may change your mind at any time by emailing us at contact@strandofsilk.com indicating your preference for being contacted.

Some of the Personal Data we hold about you may be 'sensitive personal data' within the meaning of the Data Protection Act 1998, for example, information about your ethnic origin. Our policies regarding collection of personal data and the use thereof are outlined below.

  1. Collecting Information

    We may collect Personal Data about you from sources including,

    • From you when you agree to take a service or indicate interest in a product or purchase a product from us, in which case this may include your contact details, date of birth, how you will pay for the product or service and possibly your bank details.
    • From you when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.
    • From documents that are available to the public, such as the electoral register.
  2. Using Your Personal Information

    1. Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:
      • To help us to identify you when you contact us.
      • To help us to identify accounts, services and/or products which you could have from us or selected partners from time to time. We may do this by automatic means using a scoring system, which uses the Personal Data you have provided and/or any information we hold about you and Personal Data from third party agencies (including credit reference agencies).
      • To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future.
      • To allow us to carry out marketing analysis and customer profiling (including using transactional information), conduct research, including creating statistical and testing information.
      • To help to prevent and detect fraud or loss.
      • To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us and selected partners unless you have previously asked us not to do so.
      • To keep you up to date with our member benefit scheme under which, as part of your membership benefits, we will give you membership information and details of discounts and offers we negotiate from time to time on behalf of our members. If you do not wish to receive this benefit, please write to our Data Protection Manager at the address given in clause 7 below.
      • We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
      • We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.
    2. We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy. Please note that companies that are associates of Malti Trading Limited are not considered third parties.
    3. We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:
      • If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
      • If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
      • We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes set out in clauses above or, for example, for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit and debit card payments and providing customer service. These parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. From time to time, these other people and organisations to whom we may pass your Personal Data may be outside the European Economic Area. We attempt to take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998.
    4. Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.
    5. In connection with any transaction which we enter into with you:
      • We, and other companies in our group or associates, may carry out credit and fraud prevention checks with one or more licensed credit reference and fraud prevention agencies. We and they may keep a record of the search. Information held about you by these agencies may be linked to records relating to other people living at the same address with whom you are financially linked. These records will also be taken into account in credit and fraud prevention checks. Information from your application and payment details of your account will be recorded with one or more of these agencies and may be shared with other organisations to help make credit and insurance decisions about you and members of your household with whom you are financially linked and for debt collection and fraud prevention. This includes those who have moved house and who have missed payments.
      • If you provide false or inaccurate information to us or if we suspect fraud, we will record this and may share it with other people and organisations. We, and other credit and insurance organisations, may also use technology to detect and prevent fraud.
      • If you need details of those credit agencies and fraud prevention agencies from which we obtain and with which we record information about you, please write to our Data Protection Manager at contact@strandofsilk.com.
  3. Protecting Information

    • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
    • We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
    • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information (if applicable). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
    • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
  4. The Internet

    • If you communicate with us using the Internet, we may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.
    • Please remember that communications over the Internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.
    • We use 'cookies' to monitor how people use our site. This helps us to understand how our customers and potential customers use our website so we can develop and improve the design, layout and function of the sites. A cookie is a piece of information that is stored on your computer's hard drive through your browser, to recognise your browser and which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. If you do not want us to use cookies in your browser, you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer. However, you may not be able to use some of the products or services on our website without cookies. More information about the type of cookies that we use are provided below in clause 5.
  5. Cookie Policy

    Cookies are small data files which are temporarily stored on your computer's hard drive every time you visit a website. Although there are lots of different types of cookies, every single one tracks user behaviour to help make your overall experience quicker, easier and more efficient. Cookies cannot harm your computer and do not contain any personal or private information. 

    1. The different types of cookies that could be used on the website and why we use them,
      • Functionality Cookies: These cookies enable you to purchase products on our website and use our 'favourites' functionality, which enables you to save your favourite products for access at a later date / visit. This type of cookie also covers our 'share' functionality with social media sites including Facebook and Twitter.
      • Analytics Cookies: These cookies are used to measure and analyse how customers are using our website. We use this information to improve yourcustomer experience on the website.
      • Marketing Cookies: We use Marketing Cookies to identify how you are reaching us. This information helps us gauge the relevance and effectiveness of our marketing.
      • Preference Cookies: These type of cookies enables our website to remember preferences you make such as your username, location and language. This saves you time, as it means you don't have to manually enter information every time you visit.
    2. How do Cookies work?

      On the website, we use cookies that behave in four main ways. These cookies are called Session, First-Party, Third-Party and Persistent Cookies. Take a look at what these cookies do,

      • Session Cookies: Session Cookies exist temporarily while you are reading and navigating the website. Once you have closed the page, your web browser will normally delete all Session Cookies. Please check your own browser to modify any settings related to these cookies.
      • First-Party Cookies: First-Party Cookies track behaviour within the confines of the strandofsilk.com website. They help us to offer you improved functionality and a smoother customer experience.
      • Third-Party Cookies: Third-Party Cookies are set outside of the website. (For example, Google Analytics uses Third-Party Cookies to provide us with information on visits to and from our website).
      • Persistent Cookies: A Persistent Cookie will outlast your session on the website. In this sense, Persistent Cookies remember your behaviour. For example, a Persistent Cookie will store your details to prevent the laborious task of re-entering the same information every time you visit us, save the contents of your shopping bag if you leave the website and have not purchased, etc.
    3. Turning Off Cookies in Different Browsers: The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer.
  6. Links

    • Our Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.
    • These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.
    • We exclude all liability for loss that you may incur when using these third party websites.
  7. Further Information

    • If you would like any more information or you have any comments about our Privacy Policy, please either write to us at contact@strandofsilk.com.
    • We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.
    • You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by emailing us at contact@strandofsilk.com. This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations.
    • If you would like access to the Personal Data that we hold about you, you can do this by emailing us at contact@strandofsilk.com or writing to us at the address noted above. There may be a nominal charge of £100 to cover administrative costs.
    • We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at contact@strandofsilk.com or write to us at the address above to update your Personal Data.

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