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About us / Delivery

Delivery Rates / Shipping Costs

  • Standard: 4.99 for UK, Europe and select locations
  • Express: costs vary by location. You can see these in the checkout process
  • Free delivery for all orders above £400
  • Free Delivery in India
  • Other Destinations: You should be able to select your country in the checkout process and available shipping options are displayed. If you have questions about delivery to a specific country, contact us on contact@strandofsilk.com.

Duties and Taxes

Our GBP and EUR prices include ALL duties and taxes for the UK and the European Union. Prices in other currencies are on duty un-paid basis i.e. local taxes, if any, are payable by the customer.

Urgent Delivery?

Sometimes standard or express delivery just won't do! A lot of times, we can try to expedite deliveries without any extra cost for you. Just drop us a line specifying the product you want and the date you need it by, and our team swings into action to do everything we can to try to get you a faster delivery.

Easy Returns

You can return your purchase, except for made to measure and custom sized purchases, as long as the products are un-used and you contact us within 3 days of receiving your order. To return, send us an email on contact@strandofsilk.com and inform us about your intention to return your purchase. Full details of the return policy are available here